> ## Documentation Index
> Fetch the complete documentation index at: https://perplayerkit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Fixes for the most common PerPlayerKit problems, sorted by what is going wrong.

<Columns cols={2}>
  <Card title="Startup & database" icon="triangle-exclamation" href="/help/startup">
    Will not load, database errors, missing `/k10`.
  </Card>

  <Card title="Permissions" icon="key" href="/help/permissions">
    Players cannot use `/kit`; admins cannot build kits.
  </Card>

  <Card title="Kits & kit room" icon="warehouse" href="/help/kits">
    Empty kit room, vanishing items, kits after an account change.
  </Card>

  <Card title="Features not working" icon="toggle-off" href="/help/features">
    Rekit on kill, regear, chat spam.
  </Card>
</Columns>

## Getting data back

### A purge or import removed something it should not have

SQLite or YAML: restore from `plugins/PerPlayerKit/backups/`. See [Backups](/data/backups).

MySQL, PostgreSQL, or Redis: use your database server's own backups, or a <Tooltip tip="A single file holding kit data you exported with /kitdata export.">`.ppk` snapshot</Tooltip>.

### Data went missing after changing database

The migration copies; the original is intact. Set `storage.type` back, restart, and re-run it. Wait for the success message before switching. See [Change database](/data/storage-migration).

## Still stuck

Run `/aboutperplayerkit` for the exact plugin version.

<Columns cols={2}>
  <Card title="Ask in Discord" icon="discord" href="https://discord.gg/5djuBSKWuV">
    Other owners and the developer.
  </Card>

  <Card title="Report a bug" icon="github" href="https://github.com/rossnoah/PerPlayerKit/issues">
    Include server version, plugin version, and the first 50 lines of <Tooltip tip="The text window or log where your server prints what it is doing.">console</Tooltip> output after startup.
  </Card>
</Columns>